Privacy Policy

This Privacy Policy explains how OpticHub ("we," "us," or "our") collects, uses, and shares information when you use our website and services. By using OpticHub, you consent to the practices described here.

• Account data: username, email, profile photo, bio, and verification details you submit
• Content you upload: videos, images, comments, messages, and related metadata
• Usage data: pages viewed, device/browser information, IP address, and approximate location
• Transaction data related to subscriptions, tips, and payouts
• Communications you send to support or legal contacts

We use information to:

• Provide, operate, and improve the Platform
• Authenticate users and secure accounts
• Process payments and creator payouts
• Moderate content and enforce our Terms
• Send transactional notices and, where allowed, product updates
• Comply with legal obligations, including age and record-keeping laws

We use cookies and similar technologies for authentication, age verification, preferences, analytics, and security. See our Cookie Policy for details.

We share data with service providers who help us operate OpticHub, including:

• Clerk — authentication and account management
• Supabase — database, storage, and realtime features
• Mux — video encoding, streaming, and playback
• CCBill — payment processing and billing

These providers process data under their own privacy policies and contractual obligations to us.

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. To exercise these rights, contact privacy@optichub.com. We may need to verify your identity before responding.

We retain information as long as needed to provide the Platform, resolve disputes, enforce agreements, and meet legal requirements. Creators are responsible for retaining their own 2257 records as required by law.

Privacy questions: privacy@optichub.com